Health CoachResponsible for providing health coaching to members, across all brands, with chronic diseases. Primary duties may include conducting behavioral assessments to identify individual member knowledge, skills, and behavioral needs. Coordinates specific health coaching as directed by nurse case manager to address objectives and goals as identified during assessment. Implements coaching plan by using behavior change principles to identify member barriers and develop ways to overcome those barriers. Coordinates with the nurse case manager to provide feedback on member goal attainment and clinical issues. Monitors and evaluates the interventions and modifies. Requires BA/BS in appropriate field of specialization (examples such as Health Education, Exercise Physiology, Respiratory Therapy or Dietician) and minimum of 3 years of related experience in health education, exercise instruction, or patient education; or any combination of education and experience, which would provide an equivalent background. Certification, advanced certification, and/or license appropriate to field of specialty as required. Prior experience in health coaching, disease management and knowledge of behavioral and/or clinical assessment techniques, health and/or patient education and behavior change techniques preferred. Understanding of disease management principles preferred. For associates working within Puerto Rico who are member or patient facing either in a clinical setting or in the Best Transportation unit, a current PR health certificate and a current PR Law 300 certificate are required for this position. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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